American Leak Detection, Inc.
Dear Mr. Rennick,
I do not often write, but when I do you can assume that I have a good reason to do so. Last week and the week prior, I had the opportunity to use your company's services for the first time. I had had no prior pool problems, so my knowledge of pool repair companies was limited. Because I did have a bad leak, I found your company's name in our yellow pages and decided to give you a try.
To get to the point, I found your company to be most efficient. From Karen Peterson, who answered my call, and set up the appointment, to Ken, who was the technical person and repairman. Ken was there on time, found the leak, repaired it and stayed within the estimate that was provided on the front end. What was unusual in today's world as well, was that Ken was very articulate, knowledgeable, as well as a pleasure to deal with from the customer's point of view. Even my wife commented on how nice he was.
I thank you for a job well done.
Sincerely,
James
Mr. Peterson,
I want to express my appreciation to you for the service rendered at my home this week.
I had a serious problem with a broken hot water line located below my shower floor.
Luckily my plumber dug under the cement slab from the outside of the house and minimized the damage to get to this.
I am impressed by the exactness of your service in locating this leak.
The technician you sent to my house did a great job. Many thanks.
Dennis
Lake Park, Florida
Dear Sirs:
When I discovered a very large leak in our Main Pool at our country club, I was faced with a very difficult situation. I was in the middle of the busiest month I had ever experienced at the club and the best solution I had been offered was to close the pool for 48 hours just to find the leak. That's when I contacted Bill Peterson at American Leak Detection.
Mr. Peterson went out of his way to cause little or no aggravation to the members of the club and worked with me step-by-step to solve our problem.
After closing our pool for only four hours, he not only found the leak but repaired it as well. All at a price close to some of the quotes I had received from other companies to simply locate the leak. I have figured that the repair will pay for itself within four months considering the water saved and all the chemicals and gas used to treat and heat the fresh water.
I am reassured in knowing that if any leak problems should develop in the future that Bill Peterson and American Leak Detection are just a phone call away.
Sincerely,
Brian
